FREQUENTLY ASKED QUESTIONS

Have questions about our services? We have the answers!

Questions: Click on any question to jump to the answer…
Q) What is Soft Washing?
Q) Are you Licensed & Insured?
Q) What precautions do you take to prevent damage to my plants, lawn or flowers when you wash my property?
Q) My neighbor/friend and I both want work done, can we get a discount?
Q) Can you really clean our roof without causing damage?
Q) Can’t I do the same job that you do by purchasing a pressure washer and cleaners at a home improvement store?
Q) I am selling my home, what can North Jersey Soft Washing do for me?
Q) I am looking to maintain my property (commercial or residential), what should I do?
Q) I am outside your listed service area, what should I do?
Q) I think I have a very unique cleaning request you don’t have listed as a service, what should I do?

Q) What is Soft Washing?
A) This is a process that defies the traditional approach to power washing. Through the use of low pressure application
A) of job specific detergents coupled with low pressure washing and rinsing of your property’s surfaces, we reduce the
A) necessity to power off the dirt, mold, mildew or other contaminants that prevent your property from looking its best.
A) This also reduces the potential of water going other places than where we intend it to be. This process will result in as
A) clean or cleaner surface than traditional power washing methods. Soft Washing is a process effectively used on most
A) residential cleaning requests including siding, roofs and wood. Use our exclusive Soft Washing process and don’t give
A) into the pressure of other contractors.

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Q) Are you Licensed & Insured?
A) North Jersey Soft Washing is fully insured and maintains licensing with The State of New Jersey, Office of the Attorney
A) General, Division of Consumer Affairs as a licensed home improvement contractor. Certificates of Insurance will be
A) produced to customers who request proof of insurance prior to the start of your project.

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Q) What precautions do you take to prevent damage to my plants, lawn or flowers when you wash my property?
A) If your plants or flowers are movable for us, we will move them to a safe area prior to washing your property. If they are
A) not movable, we will pre-wet the plants, rinse any detergent off immediately that gets on them and then rinse them again
A) after we complete the area we are working. This process has led to a 100% success rate in never harming any customers’
A) property.

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Q) My neighbor/friend and I both want work done. Can we get a discount?
A) We will work with neighborhoods, homeowner associations, neighbors or groups of friends in close proximity to one
A) another who are looking for our services on their property. Due to the reduction in travel time and increase in volume of
A) work, we can pass some of that savings along to our customers.
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Q) Can you really clean our roof without causing damage?
A) Yes, without a doubt. Through the innovations in the pressure washing industry and the recommendations of shingle
A) manufacturers, there now is a recommended cleaning format for your roof. We will follow your roof manufacturers’
A) recommendations and use the appropriate cleaning solution, with low pressure application methods to make your roof
A) look like new. Additionally, this extends the life of your roof saving you more costly repairs in the future.
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Q) Can’t I do the same job that you do by purchasing a pressure washer and cleaners at a home improvement store?
A) Sorry, but the answer is no. There are many variables to take into account when cleaning the exterior of your property.
A) When we give you a consultation, we will educate you on what our company will do for you and your property. Spraying
A) some chemicals and high pressure water will likely cause more harm than good. North Jersey Soft Washing has the right
A) tools for the job, trained professionals, the ability to solve problems and knowledge of the dynamics of the pressure
A) washing industry that will ensure much better results than a handy homeowner approach.
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Q) I am selling my home. What can North Jersey Soft Washing do for me?
A) You never get a second chance to make a first impression. Curb appeal sells homes. You can drastically increase the
A) value of your home with curb side appeal. There is nothing worse than a potential buyer walking away because they were
A) not impressed with the look of your home. Find out what North Jersey Soft Washing can do for your property today!

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Q) I am looking to maintain my property (commercial or residential). What should I do?
A) Each property is different as a result of weather, traffic (both vehicular and pedestrian), environmental conditions and rates
A) of usage. North Jersey Soft Washing can meet with you, conduct a needs assessment and make recommendations free
A) of charge to you. We will make recommendations, furnish a written proposal & estimate based upon your wishes and set
A) up a maintenance schedule that works for you.
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Q) I am outside your listed service area, what do I do?
A) Contact us today. If we cannot meet your needs, we will make your request a job lead through our national contractor
A) network. You can be contacted by another professional pressure cleaning contractor that services your area free of charge
A) and at no obligation.
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Q) I think I have a very unique cleaning request you don’t have listed as a service. What should I do?
A) Contact us. We will consult with you about your needs. If we cannot handle your job or specific request, we will assist you
A) in finding a qualified contractor through our national network.

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